Contact Us

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123 Street Avenue, City Town, 99999

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FAQ

HOW ARE YOUR CLOTHES SOCIALLY-CONSCIOUS?

WE STARTED BON GEORGE TO CREATE BEAUTIFUL, EVERYDAY CLOTHES WHILE BEING CONSCIOUS OF OUR COMMUNITY AND ENVIRONMENT.  WE BELIEVE IN FAIR WAGES AND KEEPING THE ENTIRE MANUFACTURING PROCESS LOCAL IN LOS ANGELES FROM DESIGN, MATERIAL, TO PRODUCTION. BY KEEPING THE ENTIRE PROCESS LOCAL, WE ARE REDUCING OUR CARBON FOOTPRINT.  

INSTEAD OF MANUFACTURING NEW MATERIALS, ALL OF OUR LIMITED-EDITION PIECES ARE MADE FROM SALVAGED VINTAGE TEXTILES AND TRIMS.  WE ALSO USE ONLY RECYCLED PAPER GOODS FOR OUR PACKAGING. 

WE DESIGN OUR CLOTHES TO NOT ONLY BE VERSATILE, BUT ALSO TO LAST.  WE BELIEVE THAT EACH PIECE IS AN INVESTMENT AND IS DESIGNED FOR EVERYDAY WEAR, ALL YEAR ROUND.

 

WHAT IS YOUR RETURN POLICY?

WE WANT YOU TO BE HAPPY WITH YOUR ITEM.  FOR ALL U.S. ORDERS, WE ACCEPT RETURNS OR EXCHANGES OF ANY UNWORN AND UNDAMAGED ITEMS WITHIN 14 DAYS OF PURCHASE AND PROVIDE FREE SHIPPING FOR YOUR CONVENIENCE.  ONCE THE RETURNED ITEM IS RECEIVED, YOUR REFUND WILL BE PROCESSED TO YOUR ORIGINAL PAYMENT METHOD FOR THE PRICE OF THE GARMENT(S).  TO MINIMIZE PAPER PRODUCTION, YOU CAN EMAIL HELLO@BONGEORGE.COM TO RECEIVE A RETURN FORM AND A FREE SHIPPING LABEL.

 

WHAT ABOUT YOUR SHIPPING POLICY?

WE PROVIDE FLAT RATE PRIORITY MAIL SHIPPING OF $5.95 TO U.S CUSTOMERS.  PLEASE ALLOW 7 - 10 BUSINESS DAYS FOR ARRIVAL.

 

SO HOW DO TAXES WORK?

ALL ORDERS MADE BY A CALIFORNIA RESIDENT ARE SUBJECT TO SALES TAX.  OTHERWISE, YOU DON'T EVEN HAVE TO WORRY ABOUT IT.

   

DO YOU SHIP INTERNATIONALLY?

NOT A PROBLEM.  WE SHIP TO ANY COUNTRY WITH A $25 FLAT SHIPPING RATE.  FOR ALL INTERNATIONAL ORDERS, THE RECIPIENT IS RESPONSIBLE FOR ANY TAXES OR CUSTOM DUTIES.  ALL INTERNATIONAL SALES ARE FINAL.

 

THE ITEM I WANT IS SOLD OUT.  WILL YOU RE-RELEASE SOLD OUT ITEMS?

BECAUSE THE TEXTILES AND TRIMS WE USE ARE VINTAGE AND DISCONTINUED, ALL OF OUR PIECES IN EACH FABRIC ARE LIMITED EDITION.  HOWEVER, WE PLAN ON RE-RELEASING OUR DESIGNS IN OTHER SALVAGED TEXTILES AND TRIMS EACH MONTH.  FOLLOW US ON INSTAGRAM OR FACEBOOK TO SEE WHEN WE RELEASE NEW ARRIVALS.  

 

HOW DO I CARE FOR MY REALLY GOOD LOOKING GARMENT?

WE SUGGEST HAND WASHING IN COLD WATER AND LAYING FLAT TO DRY TO KEEP THE PIECES IN THE BEST CONDITION.  HAND WASHING IS ALSO MORE ENVIRONMENTALLY FRIENDLY THAN THE STANDARD WASHER AND DRYER MACHINES.  ALTERNATIVELY, YOU CAN FIND A GREEN DRY CLEANER.  

ALL OF OUR PIECES MAY BE IRONED ON LOW HEAT.

 

HOW CAN I CONTACT YOU?

WE LOVE LONG-WINDED MESSAGES.  YOU CAN REACH US AT HELLO@BONGEORGE.COM.